We deeply value your privacy and trust. This policy explains what data we collect, how we use it, and how we keep it safe.
No Data Sold13 Sections100% Doc PrivacyPrivacy First
Effective Date
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01
Information We Collect
When you place an order or contact us, we may collect the following information:
Full Name & Contact Number — for order processing and communication
Delivery Address & Pin Code — for accurate and timely shipping
Document Copies / Photos — for PVC card printing purposes only
Payment Details — for order confirmation and billing
MINIMAL COLLECTION
We collect only the information that is strictly necessary to process and fulfil your order. Nothing more.
02
How We Collect Your Information
We collect your information through the following channels:
WhatsApp — when you message us directly for orders or support
Phone Call — when you contact us for assistance or to place an order
03
How We Use Your Information
Your personal information is used strictly and only for the following purposes:
Processing and fulfilling your order
Printing your PVC card as per your submitted document
Arranging and coordinating shipping and delivery
Communicating order updates, tracking details, and support
Responding to your queries and complaints
NO MARKETING USE
We do not use your personal information for marketing, advertising, or any purpose beyond what is listed above.
04
Document Privacy & Security
We understand that the documents you share with us are sensitive and personal. We want to assure you that:
All submitted documents are used exclusively for printing purposes
Documents are handled with strict confidentiality
Documents stored securely up to 30 days for support purposes only, then permanently deleted
YOUR PRIORITY
Your privacy and document security are our highest priority.
05
Order Tracking Information
Once your order is dispatched, tracking details are shared with you directly. Tracking is handled through the respective courier service — India Post, Delhivery, or any other courier arranged as per your preference.
NOTE
Tracking systems are operated by the respective courier providers and are subject to their own privacy policies.
06
Sharing of Customer Data
CardCare Solution does not sell, rent, trade, or share your personal information with any third party for commercial or marketing purposes.
Your data may only be shared in the following strictly limited circumstances:
With the courier or postal service solely for order delivery
If required by law or by a government authority under legal obligation
NEVER SHARED OTHERWISE
Under no other circumstances will your data be shared with any outside party.
07
Data Storage & Retention
Customer data stored securely, accessed only by authorised personnel
Order information retained only as long as needed to complete and support your order
Submitted documents deleted after order fulfilment
We do not maintain long-term databases of customer documents
08
Your Rights as a Customer
You have the right to:
Ask what personal data we hold about you
Request correction of any incorrect information
Request deletion of your data after order completion
Withdraw consent for data use at any time (prior to order processing)
HOW TO EXERCISE YOUR RIGHTS
Contact us through our official contact details listed on the website to exercise any of these rights.
09
Children's Privacy
Our services are not directed at or intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately and we will take prompt action to delete it.
10
Website Cookies
Our website may use basic cookies to improve your browsing experience. These cookies do not collect personally identifiable information and are used solely for website functionality and performance. You may disable cookies at any time through your browser settings.
11
Security of Your Information
We take reasonable and appropriate measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
12
Changes to This Privacy Policy
CardCare Solution reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically.
13
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us through our official channels. We are committed to addressing your concerns promptly and transparently.