01
Information We Collect
When you place an order or contact us, we may collect the following information:
Full Name & Contact Number
— for order processing and communication
Delivery Address & Pin Code
— for accurate and timely shipping
Document Copies / Photos —
for PVC card printing purposes only
Payment Details — for order
confirmation and billing
🔒
MINIMAL COLLECTION
We collect only the information that is strictly necessary to process
and fulfil your order. Nothing more.
02
How We Collect Your Information
We collect your information through the following channels:
WhatsApp — when you message
us directly for orders or support
Phone Call — when you
contact us for assistance or to place an order
03
How We Use Your Information
Your personal information is used strictly and only for the following purposes:
Processing and fulfilling your
order
Printing your PVC card as per
your submitted document
Arranging and coordinating
shipping and delivery
Communicating order updates,
tracking details, and support
Responding to your queries and
complaints
✓
NO MARKETING USE
We do not use your personal information for marketing, advertising, or
any purpose beyond what is listed above.
04
Document Privacy &
Security
We understand that the documents you share with us are sensitive and personal. We
want to assure you that:
All submitted documents are used
exclusively for printing purposes
Documents are handled with strict
confidentiality
Document copies are securely
stored for up to 30 days solely for customer support and order resolution purposes. They are never shared
or used beyond your order fulfillment. All documents are permanently deleted after the completion of your
order or after the 30-day period.
🔥
YOUR PRIORITY
Your privacy and document security are our highest priority.
05
Order Tracking Information
Once your order is dispatched, tracking details are shared with you directly.
Tracking of your shipment is handled through the respective courier service — India Post, Delhivery, or
any other courier arranged as per your preference.
📱
NOTE
Tracking systems are operated and maintained by the respective courier
service providers and are subject to their own privacy and data policies.
06
Sharing of Customer Data
CardCare Solution does not sell, rent, trade, or share your personal information
with any third party for commercial or marketing purposes.
Your data may only be shared in the following strictly limited circumstances:
With the courier or postal
service solely for the purpose of order delivery
If required by law or by a
government authority under legal obligation
🚫
NEVER SHARED OTHERWISE
Under no other circumstances will your data be shared with any outside
party.
07
Data Storage & Retention
Customer data is stored securely
and accessed only by authorised personnel
Order-related information is
retained only for as long as necessary to complete and support your order
Submitted documents are deleted
after order fulfilment
We do not maintain long-term
databases of customer documents
08
Your Rights as a Customer
You have the right to:
Ask what personal data we hold
about you
Request correction of any
incorrect information
Request deletion of your data
after order completion
Withdraw consent for data use at
any time (prior to order processing)
✉️
HOW TO EXERCISE YOUR RIGHTS
To exercise any of these rights, please contact us through our
official contact details listed on the website.
09
Children’s Privacy
Our services are not directed at or intended for children under the age of 18. We
do not knowingly collect personal information from minors. If you believe a minor has submitted information to
us, please contact us immediately and we will take prompt action to delete it.
10
Website Cookies
Our website may use basic cookies to improve your browsing experience. These
cookies do not collect personally identifiable information and are used solely for website functionality and
performance. You may disable cookies at any time through your browser settings.
11
Security of Your Information
We take reasonable and appropriate measures to protect your personal information
from unauthorised access, misuse, alteration, or disclosure. However, please be aware that no method of
transmission over the internet is 100% secure, and we cannot guarantee absolute security.
12
Changes to This Privacy Policy
CardCare Solution reserves the right to update or modify this Privacy Policy at
any time without prior notice. Any changes will be reflected on this page with an updated effective date. We
encourage you to review this policy periodically.
13
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or
how your data is handled, please contact us through our official channels. We are committed to addressing your
concerns promptly and transparently.
Questions about your privacy?
Mon–Sat · 9AM–7PM IST · West Bengal, India
