01
Order Processing Time
Once we receive your payment and valid documents, your order will be
processed within 1–2 working days.
Processing may take 3–4 working days during public
holidays or Sundays.
Delays may occur in the rare event of a technical or
mechanical issue on our end.
Orders are processed only after receiving clear,
legible, and valid documents.
We will keep you informed at every stage of your order.
02
Shipping Method
We offer flexible shipping options to suit your preference. You may select
your preferred courier at the time of placing your order.
📮
India Post
Reliable and widely available across West Bengal
🚚
Delhivery
Fast and trackable delivery service
💡
OTHER COURIERS
For any other courier service, please contact us directly
before ordering. Availability will be confirmed based on serviceability in your area.
03
Delivery Coverage
We currently deliver across West
Bengal.
Customers outside West Bengal are requested to contact us directly to
check delivery availability.
04
Estimated Delivery Time
| Location |
Estimated Time |
| Local / Nearby Areas |
3–4 Working Days |
| Other Districts |
4–6 Working Days |
| Remote / Rural Areas |
6–7 Working Days or more |
Delivery timelines
are estimates and may vary depending on courier operations, weather conditions, or public holidays.
05
Shipping Charges
Shipping charges, if
applicable, will be clearly communicated before dispatch.
Any changes in postal
or courier charges will be informed to the customer in advance — no hidden fees.
Charges may vary
depending on your location and chosen courier service.
06
Incorrect or Incomplete
Address
Customers are solely responsible for providing accurate and complete
shipping details at the time of ordering.
CardCare Solution will not be held responsible for:
Delays caused by an
incorrect or incomplete address.
Lost or undelivered
orders due to wrong shipping information provided by the customer.
Failed delivery
attempts due to recipient unavailability.
⚠️
DOUBLE CHECK BEFORE ORDERING
Please verify your name, address, pin code, and contact
number carefully before confirming your order.
07
Order Tracking
Once your order is dispatched, tracking details will be shared with you so
you can monitor your delivery in real time.
08
Lost, Delayed or
Undelivered Parcels
Once your order has been dispatched and tracking details have been shared,
the shipment is fully under the responsibility of the respective courier or postal service.
In the event of a lost parcel, unexpected delay, or undelivered/returned
shipment — the customer must directly contact the respective courier service (India Post or
Delhivery) with their tracking number to raise a complaint.
⚠️
IMPORTANT
CardCare Solution will not be held responsible for any
loss, delay, or non-delivery caused by the courier or postal service after dispatch.
However, we will provide all necessary dispatch details and support to help you resolve the
issue with the courier.
09
Need Help?
If you have any questions about your shipment or wish to request a specific
courier service, please contact us directly before placing your order. We are always happy to
assist.
Get in touch with us
Mon–Sat · 9AM–7PM IST · Pan
West Bengal
