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CardCare Solution

TERMS &
CONDITIONS

By using our services you agree to these terms. Please read carefully before placing an order with us.

Effective 2025 · West Bengal, India · 15 Clauses
📋
15
Total
Clauses
2 hr
Cancellation
Window
5–7
Days Refund
Processing
CardCare Solution
Valid documents only
Full payment before processing
Refund within 5–7 working days
West Bengal jurisdiction
✦ TRUSTED SERVICE
Effective Date
01
Nature of Our Services

CardCare Solution provides professional PVC card printing services. By accessing or placing an order on our website, you agree to be bound by these terms.

PVC card printing for customer-provided valid documents
Custom-designed PVC ID card printing
ID accessories — card holders, lanyards, YoYo clips, pocket card sockets, and more
Digital assistance and guidance services
⚠️
IMPORTANT
We do not issue, create, modify, or generate any official document. We exclusively print customer-submitted valid documents into PVC card format for personal convenience and long-term durability.
02
Customer Responsibility

By placing an order with us, you confirm that:

The document submitted belongs to you or you are fully authorised to use it
All information provided is accurate, correct, and complete
The uploaded document is clear, legible, and valid

CardCare Solution will not be responsible for:

Spelling errors present in the original document
Incorrect information submitted by the customer
Poor print quality resulting from unclear or low-resolution document uploads
📌
NOTE
Printing will be carried out exactly as per the document provided by the customer.
03
Custom Design Orders
Customers must contact us directly before placing a custom design order
Design charges and printing charges are billed separately
Production begins only after the customer provides final written approval
Once approved, design changes will attract additional charges
All custom designs created by CardCare Solution remain our intellectual property unless otherwise agreed in writing
04
Order Acceptance & Rejection

CardCare Solution reserves the right to refuse, cancel, or request additional verification for any order. Orders may be rejected if:

The document appears tampered, manipulated, or invalid
Required information is incomplete or missing
Suspicious or potentially fraudulent activity is detected
Payment has not been successfully completed
05
Pricing & Payment
All prices are listed in Indian Rupees (₹)
Full payment must be made before order processing begins
Orders will not be processed without successful payment confirmation
Additional charges may apply for custom design work, urgent processing, or bulk orders
CardCare Solution reserves the right to revise pricing at any time without prior notice
06
Order Processing & Printing
Standard processing time is 1–2 working days after successful payment and document verification
Processing may take 3–4 working days during public holidays, Sundays, or in the event of a technical issue
🚫
NO CANCELLATION AFTER PRINTING
Once printing has commenced, the order cannot be cancelled under any circumstances.
07
Shipping & Delivery
Orders are shipped via India Post or Delhivery based on customer preference
For alternative courier requests, contact us directly prior to placing the order
Delivery is currently available across West Bengal
Customers must provide accurate and complete shipping details

CardCare Solution will not be held responsible for:

Delays caused by the postal or courier service
Non-delivery or loss due to an incorrect address provided by the customer
Failed delivery attempts due to recipient unavailability
📦
RISK TRANSFER
Risk of loss transfers to the customer once the order has been handed over to the courier. Any complaint regarding delay, loss, or non-delivery must be raised directly with the respective courier service using the provided tracking number.
08
Cancellation Policy
Orders may be cancelled within 2 hours of placement, provided printing has not yet begun
Once printing has started, cancellation is not permitted under any circumstances
All cancellation requests must be submitted via our official contact details listed on the website
09
Refund & Replacement Policy

Refunds will be issued only in the following cases:

A printing error occurred on our part
The order could not be processed or fulfilled

No refund will be provided if:

An incorrect or invalid document was uploaded by the customer
Wrong details were provided at the time of ordering
The customer changes their mind after printing has begun
Minor colour variation occurs due to screen-to-print differences
📹
DAMAGED DURING DELIVERY
Report within 48 hours of receiving the order. An unboxing video is mandatory as proof. Replacement arranged after verification. Approved refunds processed within 5–7 working days.
10
Acceptable Use of Website

By using our website, you agree not to:

Use the website for any illegal or unauthorised purpose
Upload false, forged, or fraudulent documents
Attempt to hack, disrupt, damage, or misuse the website or its services
⚖️
VIOLATION
Violation of these terms may result in immediate order cancellation and legal action.
11
Intellectual Property

All content on this website — including but not limited to the logo, text, graphics, design layout, and product images — is the exclusive property of CardCare Solution and may not be copied, reproduced, distributed, or used in any form without prior written permission.

12
Privacy & Data Protection

Customer information and submitted documents are used strictly for the purposes of order processing, printing, and shipping. We do not sell or share customer data with any third party, except where necessary for payment processing and courier services.

For complete details, refer to our Privacy Policy.

13
Limitation of Liability

CardCare Solution shall not be liable for:

Any indirect or consequential damages arising from the use of our services
Delays, losses, or damages caused by courier or postal services after dispatch
Any misuse of printed PVC cards by any authority or third party
🔚
INTENDED USE
Our printed PVC cards are intended solely for personal convenience and durability.
14
Modifications to Terms

CardCare Solution reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice. Continued use of our website following any changes constitutes your acceptance of the updated terms.

15
Governing Law

These Terms & Conditions are governed by and shall be interpreted in accordance with the laws of India. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of West Bengal.

Questions about these terms?
Mon–Sat · 9AM–7PM IST · West Bengal, India